Returns & Exchanges
At Ra Uru Hu, we want you to be completely satisfied with your purchase. If you are not happy with your fashion items, we offer a 30-day return policy for all unworn and unwashed products.
Initiate Your Return
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original condition.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.
Ship and Refund
Drop off your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing